Privacy Policy

General

qoehero respects the privacy of its users. The following qoehero privacy policy ("Privacy Policy") is designed to inform you, as a user of the Website, about the types of information that qoehero may gather about or collect from you in connection with your use of the Website. Changes to this Privacy Policy are discussed at the end of this document.

qoehero collects the e-mail addresses of those who communicate with us via e-mail, and information submitted through voluntary activities such as site registrations or participation in surveys. We also collect aggregate data regarding the web pages that visitors access on the qoehero website. The information we collect is used to improve qoehero and the quality of our service, and is not shared with or sold to others.

Information gathering and usage

When registering for qoehero we ask for information such as your name and email address. Your information is only used internally and won't be shared with others.

We collect data through our own applications (apps) and we only use the data to derive insights on mobile network experience.

The data we collect includes information on the type of network users are connected to, the strength and quality of that connection and the network operator providing the service as well as the location of a given device along with diagnostic information on the device's network quality.

We also collect information on devices, such as phone models or mobile platforms which help us analyze the differences across different devices.

Cookies

Cookies are small bits of text that are downloaded to your browser as you surf the web. Their purpose is to carry bits of useful information about your interaction with the website that sets them. We use cookies to store visitors preferences, customize Web page content based on visitors browser type or other information that the visitor sends. Cookies are required to use qoehero.

Google Analytics

qoehero uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files which are stored on your computer and which enable you to analyse your use of qoehero.

Deleting Your Data

If you delete your account, we will also delete all data completely from your account. If data has to be retained for statutory reasons, these will be blocked and will then no longer be available for any further use.

Changes

If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and we will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our Web site periodically.

If you feel that this site is not following its stated information policy, you may contact us by email: support@qoehero.com.